Terms of Service

Last updated: October 19, 2026

Overview

Welcome to THAT ONE. The terms “we,” “us,” and “our” refer to THAT ONE. We operate this online store and website, including all related information, content, features, products, and services, to provide you with a convenient shopping experience.

Our store is hosted on Shopify, which provides the e-commerce platform that enables us to offer our products and services.

By accessing our website or purchasing from us, you agree to these Terms of Service and any policies referenced herein. If you do not agree to these terms, please do not use our website or services.

1. Eligibility and Use of Our Website

By using this website, you confirm that you are legally able to enter into a binding agreement in your jurisdiction or have the necessary consent from a parent or legal guardian.

You agree to use our website only for lawful purposes. You must not use our website to engage in fraudulent activity, violate applicable laws, interfere with website security, or harm the operation of our services.

We reserve the right to restrict or terminate access to our website where permitted by law if these terms are violated.

2. Products and Availability

THAT ONE offers technology products and accessories for personal use.

We make reasonable efforts to display product descriptions, images, colors, features, and other information accurately. However, product images and colors may vary slightly depending on your screen, device settings, lighting, or manufacturer updates.

Product availability may change without notice. We reserve the right to limit quantities, discontinue products, or update product descriptions and prices where permitted by law.

We do not guarantee that every product will meet every customer's individual expectations or be compatible with every device. Please review the product description and compatibility information before purchasing.

3. Pricing and Payments

All prices and applicable charges will be displayed at checkout before you complete your purchase.

We reserve the right to change prices, promotions, and product offers at any time. Price changes will not affect orders that have already been accepted, except where required by law or where a correction is necessary for an obvious pricing error.

Payments are processed through the payment methods made available at checkout. By placing an order, you confirm that you are authorized to use the selected payment method and that the information provided is accurate.

We reserve the right to cancel or refuse an order where reasonably necessary, including in cases of suspected fraud, unauthorized transactions, pricing errors, or product unavailability. If payment has already been collected for an order we cancel, an appropriate refund will be issued.

4. Orders and Order Acceptance

Submitting an order constitutes an offer to purchase the selected products.

An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been accepted for fulfillment.

We reserve the right to refuse, cancel, or limit orders where permitted by law, including orders that appear fraudulent, contain inaccurate information, or cannot be fulfilled.

If an order is canceled after payment, we will arrange an appropriate refund.

5. Shipping and Delivery

THAT ONE offers free shipping on eligible orders to destinations supported by our shipping partners.

We work with third-party suppliers and fulfillment partners, including CJdropshipping, to process and ship products. As a result, products may be dispatched from different locations depending on availability and shipping arrangements.

Delivery estimates are provided for guidance only and are not guaranteed. Delays may occur because of customs processing, carrier disruptions, weather, holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing complete and accurate delivery information. Additional details regarding shipping, tracking, customs charges, and delivery issues are set out in our Shipping Policy.

Nothing in these terms limits any rights you may have regarding delivery under applicable law.

6. Returns, Refunds, and Cancellations

Our Return and Refund Policy explains how to request a return, refund, replacement, or cancellation.

Please review that policy before purchasing. Return eligibility, return shipping arrangements, and processing times may depend on the circumstances of the request and applicable law.

Nothing in our policies excludes or restricts mandatory consumer rights that apply to your purchase.

7. Product Information and Electronics Safety

We make reasonable efforts to provide accurate information about product features, specifications, compatibility, and intended use.

Customers should follow the manufacturer's instructions and safety guidance supplied with each product. Before purchasing electronic accessories, please check device compatibility, connector types, charging requirements, and any other relevant specifications.

We do not recommend using products in ways that contradict their instructions or intended purpose.

Where a product has a safety defect or fails to meet applicable legal requirements, your rights and any remedies available under applicable law remain unaffected.

8. Intellectual Property

All content on this website, including our branding, logos, text, graphics, website design, and original materials, is owned by THAT ONE or used with permission, unless otherwise indicated.

You may not reproduce, distribute, modify, republish, or commercially exploit our content without prior written permission, except where permitted by law.

Product names, trademarks, and logos belonging to third parties remain the property of their respective owners. Their appearance on our website does not imply sponsorship or endorsement unless expressly stated.

9. Third-Party Services and Links

Our website may contain links to or integrations with third-party services, including payment providers, shipping partners, and other external websites.

We do not control all third-party services and are not responsible for their independent content, policies, or operations. Your use of those services may be subject to their own terms and privacy policies.

This section does not exclude any responsibility that cannot legally be excluded.

10. Privacy and Personal Information

Our collection and use of personal information are described in our Privacy Policy.

By using our website, you acknowledge that certain information is necessary to process orders, arrange deliveries, provide customer support, prevent fraud, and operate our store.

We handle personal information in accordance with our Privacy Policy and applicable data-protection laws.

11. Errors and Website Updates

Occasionally, our website may contain typographical errors, inaccurate descriptions, incorrect prices, or outdated availability information.

We reserve the right to correct errors, update information, and modify website content where permitted by law.

If a correction materially affects an order you have placed, we will take appropriate steps in accordance with applicable law, including contacting you where necessary.

12. Prohibited Activities

You agree not to:

• Use our website for unlawful or fraudulent purposes.

• Submit false or misleading order information.

• Attempt to interfere with website functionality, security, or availability.

• Introduce malicious code or attempt unauthorized access to our systems.

• Copy or exploit website content for commercial purposes without authorization.

• Violate the intellectual property or other legal rights of THAT ONE or third parties.

We may take appropriate action against prohibited activities, subject to applicable law.

13. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.

We do not guarantee uninterrupted or error-free website access. Temporary outages, maintenance, technical issues, and third-party service disruptions may occur.

To the extent permitted by law, THAT ONE will not be liable for indirect or consequential losses arising from the use of our website or delays outside our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable statutory consumer rights, liability for fraud, or other non-excludable obligations.

14. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful use of our website or your material violation of these terms.

This provision does not require you to indemnify us for our own unlawful conduct or waive any rights that cannot legally be waived.

15. Termination

We may suspend or terminate access to our website or services where permitted by law, including when we reasonably believe these terms have been violated or fraudulent activity has occurred.

Termination does not affect obligations or rights that arose before termination, nor does it remove any consumer rights relating to an existing purchase.

16. Governing Law

These Terms of Service are subject to the applicable laws governing our business and transactions, without overriding mandatory consumer-protection laws that apply in the customer's jurisdiction.

Nothing in these terms prevents a customer from exercising any mandatory rights or remedies available under applicable law.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website, services, or legal obligations.

The latest version will be published on this page with an updated revision date. Changes will apply as permitted by law.

Your continued use of the website after updated terms are published constitutes acceptance of those changes only to the extent permitted by applicable law.

18. Contact Information

If you have questions about these Terms of Service, please contact us:

Store name: THAT ONE
Customer support email: contact.thatoneshop@gmail.com
Business operator: THAT ONE SHOP LLC

We will do our best to respond to inquiries as promptly as reasonably possible.